‘Sales Through Service’ vs ‘Selling’
A short video on selling in the world of transparent feedback and the empowered customer, why ‘selling’ no longer works, and what you can do about it!
About Guy Arnold
Guy is the published author of 'Great or Poor', and 'Sales through Service'. He works with Business Advice Organisations (large and small), offering simple and hugely powerful advice, audit and accreditation systems to their clients that generate cross sales, repeat sales, referrals and reputation sales to both parties. He believes this is perhaps the single most critical area for businesses to focus on in this new age of the empowered customer and social media.
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